Recruitment

I always forget how to undertake recruitment as I rarely recruit – how can One Source help me?

We have broken the recruitment process down into multiple segments and each of those have a supporting QRG or Video to walk you through the process. You can find these in the OneSource Training area here - Training and Support

How do I access ORC?

ORC is only available to Hiring Managers. If you have the role of Hiring Manager in OneSource, you will see a Hiring tile under My Team.

If you want to review an internal job, from your Oracle front page go to Me, and select the Internal jobshop tile

Do I need to do anything to get access to ORC?

No, ORC (Oracle Recruitment Cloud) forms part of your current One Source application.

If you are Hiring Manager, from your Oracle front page, My Team – Hiring

If you want to review an internal job, from your Oracle front page, Me – Internal jobshop

Why does the screen look different when I access the hiring tab?

With the latest update, you'll now see a Recruitment Activity Center page, this new landing page provides a centralised view of your recruitment activities as a Hiring Manager. To view your requisitions, you will now need to click the "Requisitions" tab located at the bottom of the page.

What is the new panel on the right hand side of the screen?

The panel on the right is the Navigation Panel. It helps guide you through the requisition creation process by:

- Displaying the different sections of the requisition form.

- Allowing you to jump directly to specific sections (this only works after completing the mandatory fields within the requisition first)

- Showing your progress as you complete each part.

This feature is designed to make the process more intuitive and efficient.

How do I create a new requisition in the updated system?

You can refer to the quick reference guide CREATING A REQUSITION

I have created an interview schedule, and multiple applicants are able to book the same interview slot, how can I prevent this?

This happens when the number of candidates per slot is set higher than one. To prevent double-booking, ensure the number of candidates per slot is set to one. Refer to the Quick Reference Guide: Interviews for step-by-step instructions.

How do I create an interview schedule?

Follow the steps in the Quick Reference Guide: Interviews.

Can we identify on the Internal Job Shop page, which jobs are internal only?

Yes, this is a dropdown on the filter.

I have created an interview schedule but, no one has booked a slot, what do I do?

Make sure you’ve sent interview invites to applicants after publishing the schedule. See the Quick Reference Guide: Interviews for help.

If you applied as an external candidate and then become an internal candidate will your details have been updated to reflect your Walsall email address?

Yes. Everything is seamlessly linked.

All applicants have selected interview slots and received confirmation, how should I provide them with an independent activity?

You will need to send any independent activities (e.g. Lumina Splash) via email manually to all applicants. Be sure to include clear instructions, a deadline and any materials they’ll need.

Once the application has been submitted, does the Hiring Manager receive an instant notification? At the same time as Recruitment team?

Yes. The Recruitment team see it first and then they release it. Once release, the Hiring Manager sees the notifications through a bell icon and they will also receive an email.

I have accidentally rejected a candidate; how can I find their application again?

Oracle automatically filters the shortlist (list of applicants) to active applicants, if you would like all applicants to show in the list remove the filter “Active” by clicking the “x” button next to “active”. All applicants will now show up, please note that if you have rejected someone and wish to offer an interview you will need to contact the applicant because the system will have already sent out an automatic rejection email.

When creating an Oracle Recruiting Cloud requisition, the system can’t find the post number I want to recruit to – what should I do? I am a hiring manager.

Oracle Recruiting Cloud allows hiring managers to recruit to positions within their own hierarchy (as defined on Fusion). If as a hiring manager you are unable to find the position on Oracle Recruiting Cloud then we recommend checking that the post does indeed report to you on Fusion. Any inaccuracies should be explored with the One Source structure team.

All managers can view their DIRECT occupied and vacant positions via the One Source Homepage > 'Me' Tab > 'My Dashboard' Icon.

If the post is an indirect report, then the manager who should be seeing it as a direct report needs to repeat the earlier mentioned process to obtain the post number.

If the issue still persists, then it will need to be raised as a One Source Help Desk Service Request by the manager (details of how to raise a Service Request can be found here)

*Managers will need to ensure their structures are correct in the first instance in order to go ahead with recruitment.*

I am ready to make a verbal offer, is there anything else I need to consider before doing so?

You will need to make sure you have confirmed the candidates’ qualifications, right to work and DBS documentation before making a verbal offer.

I’ve noticed new questions in the applicant section of a requisition – what are they?

These are new guaranteed interview scheme questions added to support inclusive hiring. They help identify applicants who may be eligible for a guaranteed interview if they meet the job criteria.

I have a question/ query and need to contact the Recruitment Team, what is the best way to contact them?

Please raise a Helpdesk ticket through One source and select the category “Recruitment Team Query”. Please provide as much detail as you can in your ticket, as this will allow us to respond to your query timely.

How to raise a Helpdesk Ticket